Asked often, answered plainly

On the terraces behind Rye Lane, rarely right outside. The answer is a suspended bay arranged in advance, an early start before the parking fills, or a longer carry from where the vehicle can legally stand. We decide which at survey.

Then it may not be coming out the same way, and that is a normal finding in a Victorian conversion rather than a disaster. Dismantle it, take it through a window where the building allows, or leave it — we say which at survey, not on the morning.

Constantly, and quietly. We work to the room rather than the property, use the communal parts quickly, and leave the shared spaces as we found them.

Very. A good share of SE15 moves happen on a Saturday or a Sunday because that is when tenancies turn over and when people are actually free. Some buildings restrict weekend moves in the lease, so check yours.

That describes most moves in this postcode. The load goes into storage, inventoried as it is packed, and comes out when the new place exists. Arranged in advance it is a line on the quote.

We deliver into all of them and work right up to their edges. Each has its own removals firm, though, and for a move that starts and finishes inside one of those areas we will point you there instead of taking the booking.

Yes — a second firm covers the same postcode in a lighter, quieter register. Ask us both the same three questions and go with whoever answers them straight.

That is the first thing we check, and around Rye Lane and the terraces behind it the answer is frequently "not outside". Where a bay needs suspending we tell you who arranges it; where it does not, we work out the carry distance and put the right crew on the job.

That describes most of SE15 and it is entirely normal work. What matters is the turn on the half landing and whether the front door opens against the staircase — both are survey questions, and both decide whether a sofa comes apart, goes through a window, or does not go at all.

Constantly. It is a man-and-van job rather than a removal: two people, a van, the same wrapping, and no disruption to the other people living there. Say which room and which floor when you get in touch.

A survey first — in person, or by video for a room or a studio — then a written quote setting out what is included and what would change it. No figures given over the phone from a guess at how much there is.

Yes, and in this postcode it comes up on most moves. Goods are inventoried as they are loaded, held, and delivered when the next place is ready. Arranging it in advance is much easier than arranging it on the day.

We work up to those edges and deliver into them regularly. Camberwell, Dulwich, Lewisham and Brixton all have their own removals firms, though, and for a move that starts and finishes inside one of those we will point you there instead.

Four countries — France, Spain, Italy and Portugal — route-paired from Peckham. Ordinary removals with a customs file attached, and the file has a longer lead time than the packing.

Goods-in-transit and public liability cover are in place, with the limits — including any per-item limit — stated on your quote. Own something worth more than that limit? Declare it at survey so the right cover exists before the day.

Our own crew in our own van. Nothing is sold on to whoever is free that morning. Where a job genuinely needs extra hands, that is on the quote with the reason.

Yes, and for a room, a studio or a one-bed they work perfectly well. For a full house with a basement and a loft, standing in it beats looking at a phone.

Note it on the paperwork at delivery while the crew is there and confirm it in writing. The claims process and the reporting window are in the booking terms. Keep the packaging until the claim is assessed.

In a sound chest of drawers, usually. Not in a wardrobe — wardrobe cartons come as standard so clothes travel hanging.

Anything flammable, explosive or corrosive; gas bottles, paint, solvents, fuel; perishables; plants and anything living; firearms. Pets travel with you.

No. Clearance means disposing of waste, which needs a carrier licence we do not hold. We move and we store; for a clearance, use a licensed firm.